Organisational Contact Management (OCM)
If you have multiple employers or multiple locations, our OCM can simplify communications among your staff. The OCM allows you to track contact information for all staff at all locations. You can see each persons role, contact information, and which benefits his/her location offers. Do you have multiple addresses for your employer location? The OCM can manage physical addresses, mailing address, status of the location, as well as other employer indicative information.
Since this information is available to you within Lifeworks, it makes benefits administration communications easier. For instance, if you need to send a bill to the Treasurer at a particular location, you can grab the contact information from the OCM without leaving our Billing Management solution. With OCM, you upgrade your efficiency automatically.